Contact Us

Home » Contact Us

Have a question or a suggestion? Contact us by email or phone. Or stop in at a DuTrac Community Credit Union location near you.

Call Us

General inquires
(563) 582-1331

AccessLine        
(563) 557-5000 or (800) 550-5764

24/7 Card Support

Report a lost/stolen ATM SecureCard or debit card
(563) 582-1331

Report lost/stolen debit card or ATM SecureCard after hours
(844) 561-7287

Report lost/stolen credit card after hours
(855) 851-5316

Change debit card pin number or activate debit card
(800) 992-3808

If you are traveling and need assistance with your debit card
(844) 561-7287

Email Us

General information         members@dutrac.org

Personal Accounts/Loans       members@dutrac.org

Real Estate       realestate@dutrac.org

Business + Commercial Loans       businessloandepartment@dutrac.org

Farm Loans + Farm Real Estate Loans       businessloandepartment@dutrac.org

NuPerspectives       ktegeler@dutrac.org

Savasaurus Club       sunny@dutrac.org

Fraud       fraud@dutrac.org

Write to Us

Send us questions, comments, or suggestions and mail to:

DuTrac Community Credit Union
PO Box 3250
Dubuque, IA 52004-3250



All DuTrac offices will be closed Wednesday, June 19, for Juneteenth.

All DuTrac branches will be closed on Monday, January 15, in observance of Martin Luther King Jr. day.

All DuTrac branches will be closed on Monday, February 19, for Presidents' Day.

All DuTrac branches will be closed on Monday, May 27, for Memorial Day.

All DuTrac branches will be closed on Monday, December 25, for Christmas Day.

All DuTrac branches will be closed on Monday, January 1, for New Year's Day.

Due to inclement weather, all DuTrac branches will close at 1:00 PM today, January 9. Online banking, AccessLine, ATMs and our app are available 24/7 for your convenience.