Category: Fraud Prevention

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Tech support scam
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Tech support scam

Scammers often pose as support or service representatives, offering to resolve issues related to a compromised email, a virus on your computer, or even a software license renewal. These scams usually start with a phone call or a pop-up warning of a computer problem that gives a number to call. The scammers often claim to...

Smash and grab on the rise
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Smash and grab on the rise

There is a surge of “smash-and-grab” thefts from parking lots at retail stores, event centers, parking ramps, sports fields, wedding venues, and more. Perpetrators smash your window and grab your purse, wallet, or phone. The thief will use the stolen items (checks, ID, credit card, debit card) to access your financial information. This can lead...

Applying for jobs? Be on the lookout for scams.
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Applying for jobs? Be on the lookout for scams.

You might have just graduated from college, but there’s still more to learn when you’re on the job hunt. Not every posting or job recruiter is legit. Learn how to spot the scams. We’ve been getting reports about a scam that starts out with a job recruiter reaching out to ask for your resume. Sounds...

Guard your wallet, as well as your heart
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Guard your wallet, as well as your heart

A romance scam is when a new love interest says they love you, but they love your money–and may not be who they say they are. Be on the lookout for these warning signs of a romance scam: A new love who lives far away asks you to wire them money or share your credit...

Avoid gift card scams
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Avoid gift card scams

Looking for a New Year’s resolution? Here’s one for you: Keep your hard-earned money safe from scammers by spotting and avoiding gift card scams. Then help others spot and avoid them, too. Scammers want you to pay with gift cards because they’re like cash: once you use a gift card, the money on it is...

Protecting Yourself from Identity Theft, Part 2
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Protecting Yourself from Identity Theft, Part 2

The incidence of identity theft is on the rise. In fact, according to the Aite Group, 47% of Americans experienced financial identity theft in 2020. However, there are plenty of things you can do to protect yourself and your financial records from would-be hackers. Jason Norton, DuTrac’s Senior Vice President of Marketing, recently talked with...

Protecting Yourself from Identity Theft, Part 1
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Protecting Yourself from Identity Theft, Part 1

With the holidays around the corner, it’s more important than ever to be wary of identity theft. Jason Norton, DuTrac’s Senior Vice President of Marketing, recently talked with WQAD about things you can do to protect your financial accounts. Learn more about how to spot a skimmer, the benefits of regularly checking your account, and...

Be Aware of Scammers Asking for Your Money
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Be Aware of Scammers Asking for Your Money

Scammers have been finding ways to get people to pay with gift cards or by wiring money for many years. Scammers love getting you to pay that way because they can get your money fast and disappear. It is almost as good as getting you to send cold, hard cash. Which must have occurred to...

As Internet Usage Increases So Do Opportunities for Cybercriminals
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As Internet Usage Increases So Do Opportunities for Cybercriminals

As access to financial services becomes more technology driven, with improved security features, scammers and fraudsters are evolving just as quickly in order to take advantage of the unwary or uninformed consumer.  With an estimated impact of $6 trillion by 2021 (Gemalto.com), cybercrime may not only be financially devastating – it could also devastate a...

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Tips to Avoid Being Scammed

(Thursday, May 10, 2018)  Provided by the Dubuque Police Department. • Question everything. The old saying “if it seems too good to be true, it probably is” remains accurate. • Research. Never make a hasty decision when it comes to providing personal information, account information and/or sending/giving money. Take a few minutes to verify the...

All DuTrac branches will be closed on Tuesday, November 11, for Veterans Day.

Heads up! Homebanking MobileLink and ATMs will be down for maintenance Nov. 11, 10:30 PM–6:00 AM

All DuTrac branches will be closed on Monday, September 1 for Labor Day.

ATTENTION! www.dutrac.org will be down for scheduled maintenance on Monday, September 22, starting at 11 PM until 5 AM. Online Banking, Mobile App, and AccessLine remain available.

ATTENTION:  e-Banking and the DuTrac app will be UNAVAILABLE for a system upgrade. The system will be down Monday, September 8 at 10:00 pm to Tuesday, September 9 at 7:00 am.

Scheduled Maintenance Alert - March 12th from 10 PM to 12 AM. Home Banking, Mobile Link, and Access Line will be temporarily unavailable. For questions, please call 563-582-1331 or email members@dutrac.org.

All DuTrac branches will be closed on Wednesday, January 1 for New Year's Day.

All DuTrac branches will be closed at 1:00PM on Tuesday, December 24 for Christmas Eve and all day Wednesday, December 25 for Christmas Day.

All DuTrac branches will be closed on Thursday, November 27, for Thanksgiving.

All DuTrac branches will be closed on Monday, December 25, for Christmas Day.

Credit card activity will be unavailable for viewing through e-banking or CardValet until Tuesday, October 15 while we upgrade our system.

All DuTrac branches will be closed on Monday, September 2, for Labor Day.

All DuTrac branches will be closed on Thursday, July 4, for Independence Day.

All DuTrac offices will be closed Wednesday, June 19, for Juneteenth.

All DuTrac branches will be closed on Monday, May 27, for Memorial Day.

All DuTrac branches will be closed on Monday, February 17, for Presidents' Day.

All DuTrac branches will be closed on Monday, January 15, in observance of Martin Luther King Jr. day.

All DuTrac branches will be closed on Monday, January 1, for New Year's Day.

Due to inclement weather, all DuTrac branches will close at 1:00 PM today, January 9. Online banking, AccessLine, ATMs and our app are available 24/7 for your convenience.